Frequently Asked Questions
All the answers about 133bed are here
Accounts, deposits and withdrawals, bonuses, games and security — find all the answers to your questions in one place.
133bed is a reliable online casino and betting platform for players in Bangladesh. In this FAQ page we have provided detailed answers covering everything from opening an account, depositing via bKash or Nagad, claiming bonuses, playing games and responsible gaming. If you cannot find your question here, contact our 24/7 live chat support.
Account and Registration
To open an account at 133bed, go to our login page and fill out the registration form. Enter your name, mobile number and password. Once registration is complete you can access the platform right away. The whole process takes just a few minutes.
No. At 133bed only one account per person is allowed. If you attempt to open multiple accounts, all accounts may be closed and balances may be forfeited. Open one account with accurate information and keep it secure.
Yes. 133bed is for people aged 21 and above only. When opening an account you confirm that you are 21 or older. Accounts belonging to underage users will be closed immediately. Responsible gaming is our top priority.
Use the "Forgot password" option on the login page. Verify your registered mobile number or email and you will receive a password reset link. If you have trouble, contact our 24/7 live chat support directly and the team will resolve it quickly.
For security purposes, 133bed may request your National ID or passport details during account verification. Provide accurate and genuine information. Once verification is complete, deposits and withdrawals will go through without any issues and your account will be fully secure.
Deposits and Withdrawals
Deposits from bKash to 133bed are nearly instant — your balance typically updates within a few seconds to a few minutes. Deposits from Nagad and Rocket are equally fast. Bank transfers may take slightly longer. The minimum deposit amount is ৳200.
Yes, Nagad is fully supported. At 133bed you can deposit using bKash, Nagad, Rocket, Upay and bank transfer. Choose whichever method is most convenient for you. The minimum deposit for each method is ৳200.
Withdrawals at 133bed are generally completed within 15 minutes to 2 hours. The minimum withdrawal amount is ৳800. If your account is fully verified, the withdrawal process will be even faster. Withdrawals directly to bKash, Nagad, Rocket and Upay are available.
133bed itself does not charge any extra fees for deposits or withdrawals. However, your mobile banking provider such as bKash or Nagad may apply their own transaction charges. For bank transfers, your bank's own fees may apply.
Delays are usually caused by incomplete account verification, unsatisfied bonus wagering requirements or high banking service traffic. Make sure your account is fully verified and all bonus conditions are met. If the problem continues, contact live chat and the support team will look into it quickly.
Transfers are supported from major Bangladeshi banks including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank and Sonali Bank. A minimum deposit of ৳200 applies for bank transfers. Use the correct account details and reference number.
Games and Rules
To bet on BPL matches at 133bed, go to the Cricket section first. You can bet before a match starts or during a live match. You can place bets on various markets including match winner, run totals and number of wickets. Always review the odds carefully before placing each bet.
Yes, 133bed is fully mobile-friendly. You can play directly from the browser on any Android or iOS smartphone or tablet without downloading a separate app. With a fast internet connection you can also enjoy live casino and cricket betting smoothly.
RTP refers to the percentage of total bets that a game returns to players over the long term. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered over the long run. However this is a mathematical average — each spin or hand is completely independent. A higher RTP means a comparatively higher chance of returns.
133bed's live casino features live roulette, live blackjack, live baccarat, Dragon Tiger, Teen Patti and many more games. You will find games from world-renowned providers such as Evolution Gaming and Ezugi. Enjoy a real-time playing experience via live streaming with professional dealers.
Yes. 133bed offers slots from reputable game providers including PG Soft, Pragmatic Play, JILI and Spribe. The games from these providers use Random Number Generator (RNG) technology, which makes every result completely random and unbiased. Ensuring fair play is our commitment.
Yes. Live betting is available for international and domestic cricket tournaments including the T20 World Cup, IPL and BPL. Odds update in real time during a match and you can bet on various markets. Visit our Cricket section for more details.
Bonuses and Promotions
New members receive up to a 150% bonus on their first deposit up to ৳8,000. For example, depositing ৳1,000 gives you a ৳1,500 bonus, making your total balance ৳2,500. The bonus is added automatically when you open an account and make your first deposit. A 15x wagering requirement must be met to withdraw the bonus.
Wagering requirement means that to withdraw bonus funds you must use them as bets a specified number of times. The wagering requirement for the 133bed welcome bonus is 15x. This means that if you receive a ৳1,500 bonus, you need to place ৳22,500 in bets before the bonus becomes withdrawable. The requirement must be met within a set time limit.
Weekly cashback is available through the 133bed VIP program. You can receive up to 0.3% weekly cashback at the Bronze level, up to 0.7% at the Silver level, and up to 1.0% at the Gold level. Playing more advances your level and your benefits grow accordingly.
The 133bed VIP program has three levels: Bronze, Silver and Gold. Your level advances through regular play. Upon reaching the Gold level you get 1.0% weekly cashback, priority support and access to special promotions. Contact support for detailed terms on level advancement.
Most bonuses can be used on slots, live casino and cricket betting. However some bonuses may have restrictions on specific games or sections. Read the terms and conditions carefully before claiming a bonus. If you have any doubts, ask via live chat.
Security and Responsible Gaming
Yes. 133bed uses advanced SSL encryption technology to keep all your personal and financial information secure. Your information is not shared with third parties. Our platform uses a secure payment gateway so that every transaction is fully protected.
Change your password immediately and contact 133bed's 24/7 live chat support. Alternatively, send details to [email protected] by email. Our security team will take prompt action. Never share your password or OTP with anyone.
If you feel that gambling is getting out of control, request self-exclusion through our live chat or email. 133bed treats responsible gaming with the highest importance. We can suspend or permanently close your account. Never hesitate to seek help.
Yes. As part of responsible gaming, 133bed allows you to set daily, weekly or monthly deposit and betting limits on your account. Contact live chat support to set these limits. Enjoy entertainment wisely.
Gambling is entirely for entertainment. Do not think of it as a primary source of income. Always play within your means and avoid placing larger bets out of fear of losing. Stop playing during times of stress or distress. Visit our responsible gaming page to learn more.
The 133bed support team is active 24 hours a day, 7 days a week. Get instant assistance in Bengali via our live chat. You can also contact us by email at [email protected]. Use live chat for the fastest response.
Still have questions?
Our expert support team is with you 24/7. Chat with us in Bengali via live chat or send an email and we will respond quickly.
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